We at Elmo Rietschle and the wider Ingersoll Rand business are committed to helping you. In these difficult times we would like to take this opportunity to reassure you that we have taken steps that are ensuring we will maintain supply of equipment to our valued customers whilst following government guidelines for a safe working environment for our employees. 

All our employees and suppliers have renewed their commitment to our customers who lean on us help you make life better. We will continue to work tirelessly to produce our world leading solutions. We will shortly provide further more detailed information about our response. Please regularly check our website www.gardnerdenver.com/elmorietschle for further updates.

Our commitment to aftermarket support

Inline with our company purpose, ‘Lean on us to help you make life better’, we are maintaining 100% aftermarket support for our customers in three ways:

1. On-site Service Engineers who will be able to provide socially distant and safe maintenance of your vacuum and low pressure equipment

2. Factory Repair Centres will remain open should you wish to limit external personnel at your facility. We can also provide an extensive hire fleet whilst your equipment is being serviced or repaired.

3. Virtual Service Advice; for more basic maintenance requirements, such as oil lubricant, belt and filter changes for example,  we can take you step by step through the process via a video call. You can see our range of service kits and lubricants on our website here.

A helping hand and a little extra discount

We understand how important it is that the world keeps moving, and the part you play in that. Therefore, we want to contribute at our own level to help the general effort throughout these times and in such, granting an additional 10% discount on AMT parts to ensure your production keeps running regardless of the sanitary situation and constraints: Please use offer code: EMEA_20_ER_AMT

NOTE: Offer valid until 30th November. Only for EMEIA customers.

If any of our team can be of assistance to you at this time please do not hesitate to reach out to us.

May I also reiterate our commitment to you that we have taken substantial steps to maintain supply of equipment to all of our valued customers whilst ensuring a safe working environment for our employees.

Stay safe.

Yours faithfully,

 

Gareth Topping

Vacuum & Low Pressure Solutions Business Line Director